If you are charged with ensuring a cohesive team that delivers results, it's a good idea to expand your tools and techniques. Leaders and managers must be flexible and adaptable in a diverse workforce that includes a mix of different worldviews, communication styles and behaviours across a wide range of colleagues, vendors and clients. Virtual management presents constant challenges, even at small companies - since there's a good chance you interact virtually with global audiences. The good news is that you are not alone.